HD Freedom 230 Digital Hearing Aid
Overview
Key Features
Looks
The HD230 is developed to sit snugly within the average adult sized ear canal. Ready to be fitted at home straight-away without the need for an ear impression. If however, you experience discomfort or unwanted feedback, it comes supplied with a number of different silicone fitting tips (or domes) for an improved fit.
The body (shell) of the HD230 is beige coloured. Right sided HD230s have red printing on the shell. Left sided HD230s have blue printing.
A thin, short pull cord attached to the outer side of the hearing aid makes removing the HD230 a simple task.
Sounds
The HD230 is mid-range hearing aid ideally suited to those with a mild to moderate hearing loss. If you have sent us your audiogram in advance the HD230 will be programmed with 3 volume settings based on your audiogram.
- Setting 1 is set 2dB softer than the software’s recommendation for the audiogram to give a softer option on startup.
- Setting 2 is as per audiogram recommendation
- Setting 3 is 3dB louder than setting 2.
If you do not have an audiogram to send us, our standard setting, suitable for a mild to moderate, high-frequency, hearing loss is used to create the 3 settings.
Noise reduction processing is constantly active, and a ‘feedback shield’ helps to keep unwanted whistling to a minimum.
A low battery warning will sound to alert the wearer to change batteries.
Size
12mm x 12mm x 6mm
What’s in the box
- Pack of 6 size 10 batteries – each battery will last an average of 4 days
- Sample pack of open fitting tips – 1 small, 1 medium, 1 large
- Sample pack of closed fitting tips – 1 small, 1 medium, 1 large
- 5 spare wax guards and wax guard changing tool
- Cleaning brush (there is magnet on one end to help with battery removal)
- User guide
How to buy
Not sure about buying a hearing aid online? We keep the process straight-forward, and here's what happens:
Select which ear you wish to wear the hearing aid on (left / right / both) and add to basket. Check-out and purchase with Visa / Mastercard or PayPal. Your order will be sent directly to you via courier for a 30 day home trial. Everything you need to try the aid for this period is included.
Many customers have a copy of their audiogram (hearing test result on a graph) and will email us a copy before ordering - audiology@hearingdirect.com.
If the hearing aid is appropriate for the hearing loss, we use the audiogram results to program the initial settings of the hearing aid.
Dont worry if an audiogram is not available; you can begin with our standard setting – geared to suit a mild to moderate, mainly high frequency hearing loss. This is the type of hearing loss we commonly see in those with age-related or noise-induced hearing losses.
Another option is to complete the online hearing check, which, if completed as instructed, gives a reasonable estimate of someone’s middle and high frequency hearing: https://www.hearingdirect.com/pages/hearing-test.
If you wish for your online hearing check result to be used with your order you will need to let us know before or just after your order is placed.
Please talk to us if you need anything else regarding the set up further customised. We are real people, and would love to help provide the best possible starting point for you.
Once you've received the hearing aid it's a case of trying out the physical fit and the sound. If you need any adjustments, we can reprogramme in house if the aid is posted back. If your HD230 is sent back for reprogramming within the first 30 days after receiving it we will extend your 30 day trial period to account for postage/courier times.
If the sound or physical fit of the product is not to your satisfaction, our 30 day money back guarantee is a no quibble policy.
12 month Hearing Aid Warranty
The warranty covers manufacturing and material defects in the hearing aid itself. Upon inspection Hearing Direct will either repair or exchange the hearing aid with a new or refurbished like for like unit at their sole discretion.
Warranty Limitation
This warranty does not cover damage from improper handling or care, exposure to chemicals or undue stress. Damage caused by third parties or non-authorized service centre’s renders the warranty null and void.
Out of Warranty Hearing Aid Repair
If your hearing aid is out of warranty Hearing Direct will inspect the device and either repair or replace it with a fully refurbished device for € 250.00 Out of warranty repairs are guaranteed for a period of 6 months. (Please note this will only cover mechanical failure of the device for up to 4 years from the original purchase date)
